digiMalldigiMall Vendor
digiMalldigiMall Vendor

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PrivacyPrivacy Policy

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.

Calendar

Last Updated: January 15, 2025

Effective Date: January 15, 2025

1. Information We Collect

Personal Information

We collect personal information you provide directly to us when you register for an account, such as your name, email address, phone number, business information, and payment details.

Usage Information

We automatically collect information about your use of our platform, including your IP address, browser type, device information, pages visited, and interaction patterns.

Transaction Data

We collect information about your transactions, including product details, pricing, bargaining history, and payment information necessary to process orders.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform and services
  • Process transactions and manage your account
  • Communicate with you about your account and our services
  • Provide customer support and respond to your inquiries
  • Improve our AI bargaining system and recommendation algorithms
  • Comply with legal obligations and prevent fraud

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who help us operate our platform, such as payment processors, logistics partners, and analytics providers.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or government request, or to protect the rights, property, or safety of digiMall, our users, or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and multi-factor authentication
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access & Portability

Request access to your personal information and receive a copy in a portable format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal information, subject to legal obligations.

Opt-Out

Opt out of certain uses of your information, including marketing communications.

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

6. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@digimall.ng
Phone: +234 800 DIGIMALL
Address:
digiMall Limited
Lagos State Nigeria

We are committed to working with you to obtain a fair resolution of any privacy concern.

Warning

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our platform after any changes indicates your acceptance of the updated policy.

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