digiMall VendorGetting Started Help
Complete Business Verification Guide
Detailed walkthrough of the business verification process, requirements, and tips for quick approval
Back to Getting Started
12 min read
Updated 2024-01-15
Verification Requirements by Business Type
Business Categories
Individual/Sole Proprietorship
- • Valid National ID or Passport
- • Business registration certificate
- • Tax identification number (TIN)
- • Bank account statement (3 months)
- • Utility bill for address verification
Limited Company
- • Certificate of incorporation
- • Memorandum and Articles of Association
- • Directors' details and resolutions
- • Company bank account details
- • Current CAC annual filing
Document Preparation Guidelines
Document Quality Standards
Image Quality
- • High resolution (300 DPI minimum)
- • Clear, readable text
- • No blurriness or shadows
- • Full document in frame
File Format
- • PDF preferred for multi-page docs
- • JPEG or PNG for images
- • Maximum 10MB per file
- • Color documents preferred
Common Mistakes
- • Expired documents
- • Partial document visible
- • Wrong file format
- • Illegible text or stamps
Verification Timeline & Process
Step-by-Step Process
1
Document Submission (Day 1)
Upload all required documents through the verification portal
Timeline: Immediate acknowledgment
2
Automated Verification (Days 1-2)
System validates document format, quality, and basic information
Timeline: 24-48 hours
3
Manual Review (Days 2-5)
Compliance team verifies business legitimacy and document authenticity
Timeline: 2-5 business days
4
Final Approval & Activation
Account activated with full vendor privileges and seller badge
Timeline: Immediate upon approval
Common Rejection Reasons & Solutions
Top Rejection Reasons
Document Issues
- •Poor image quality:
Ensure documents are clear, well-lit, and fully visible
- •Expired documents:
Check expiry dates before uploading
Information Mismatch
- •Name inconsistencies:
Ensure names match across all documents
- •Address mismatches:
Verify business address is consistent
Post-Verification Benefits
Verified Vendor Privileges
Trust & Credibility
- • Verified vendor badge
- • Higher search ranking
- • Customer trust indicators
- • Premium seller status
Enhanced Features
- • Unlimited product listings
- • Advanced analytics dashboard
- • Priority customer support
- • Marketing tools access
Financial Benefits
- • Faster payment processing
- • Lower transaction fees
- • Instant settlement options
- • Access to vendor financing
Was this article helpful?