digiMall VendorManaging Notification Preferences & Communication Settings
Customize your notification settings to stay informed about important business activities while managing communication overload
Smart Notifications Drive Business Success
Vendors who optimize their notification settings respond 40% faster to customer inquiries and miss 85% fewer important business opportunities.
Notification System Overview
digiMall's notification system keeps you informed about critical business activities, customer interactions, and platform updates. Proper configuration ensures you stay responsive without being overwhelmed.
Mobile Push Notifications
- • Instant alerts for urgent matters
- • Order confirmations and updates
- • Customer messages and reviews
- • Payment confirmations
- • Security alerts
Email Notifications
- • Daily business summaries
- • Weekly performance reports
- • Account security updates
- • Platform announcements
- • Marketing opportunities
Dashboard Alerts
- • Real-time activity updates
- • System maintenance notices
- • Policy changes and updates
- • Feature announcements
- • Training opportunities
Business-Critical Notifications
These notifications directly impact your revenue and customer satisfaction. We recommend keeping all of these enabled for optimal business performance.
Order Management Alerts
New Orders
- • Immediate notification for new orders
- • Payment confirmation alerts
- • Special instructions from customers
- • Bulk order notifications
Order Updates
- • Shipping deadline reminders
- • Return and refund requests
- • Order cancellation notices
- • Delivery confirmations
Customer Communication
Stay responsive to customer inquiries and maintain high satisfaction ratings.
Critical Communications:
- • Direct customer messages and inquiries
- • Product questions requiring responses
- • Negotiation and bargaining requests
- • Customer reviews and feedback
- • Dispute resolution communications
Financial and Payment Alerts
Payment Received
Instant confirmation of successful payments
Wallet Updates
Balance changes and withdrawal confirmations
Failed Transactions
Immediate alerts for payment issues
Notification Customization
Tailor your notification preferences to match your business workflow and personal preferences.
Access Notification Settings
Navigate to Dashboard → Settings → Notifications & Communication
Configure Delivery Methods
Choose how you want to receive different types of notifications
Set Time Preferences
Define quiet hours and frequency limits for non-urgent notifications
Test Your Settings
Send test notifications to ensure everything works as expected
Advanced Notification Features
Leverage advanced features to optimize your notification experience and business efficiency.
Smart Notification Grouping
Multi-Channel Coordination
Notification Best Practices
Optimize your notification settings for maximum business efficiency and work-life balance.
Response Time Optimization
High-Priority Immediate Response
- • New orders and payment confirmations
- • Customer service inquiries
- • Security and account alerts
- • System emergencies and outages
Standard Response (Within Hours)
- • Product questions and inquiries
- • Review requests and feedback
- • Marketing and promotional updates
- • Non-urgent platform notifications
Quiet Hours and Do Not Disturb
Maintain work-life balance while ensuring you don't miss critical business notifications.
Recommended Settings:
- • Set quiet hours from 10 PM to 7 AM (except emergencies)
- • Allow critical notifications during quiet hours
- • Weekend digest mode for non-urgent updates
- • Holiday pause settings for vacation periods
- • Emergency override codes for urgent situations
Notification Optimization Tips
- • Review and adjust settings monthly
- • Monitor response times and customer satisfaction
- • Use notification analytics to optimize timing
- • Set up backup contact methods for emergencies
- • Create custom notification rules for peak seasons
- • Train team members on notification protocols
- • Keep contact information updated and verified
- • Test notification delivery regularly