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Account & Profile Management Help

Account Security and Two-Factor Authentication

Protect your vendor account with advanced security measures including two-factor authentication

Back to Account & Profile Management
6 min read
Updated January 14, 2025

Your Account Security is Critical

Vendor accounts contain sensitive business data, financial information, and customer details. Strong security protects your business and customer trust.

Security Overview

digiMall employs multiple layers of security to protect your vendor account, but your active participation is essential for maximum protection.

Platform Security

  • • SSL encryption for all data transmission
  • • Regular security audits and updates
  • • Secure data centers with 24/7 monitoring
  • • Compliance with international standards
  • • Real-time threat detection and prevention

Account Protection

  • • Strong password requirements
  • • Two-factor authentication (2FA)
  • • Login activity monitoring
  • • Automatic session timeout
  • • Suspicious activity alerts

Security Threat Statistics

95%
of data breaches involve weak passwords
99.9%
security improvement with 2FA enabled
60%
of small businesses close within 6 months of a cyber attack

Password Security

Your password is the first line of defense. A strong, unique password significantly reduces the risk of unauthorized access.

Strong Password Requirements

Must Include
  • • At least 12 characters long
  • • Mix of uppercase and lowercase letters
  • • Numbers (0-9)
  • • Special characters (!@#$%^&*)
  • • No common dictionary words
Avoid These
  • • Personal information (name, birthday)
  • • Sequential characters (123456)
  • • Common passwords (password123)
  • • Repeated characters (aaaaaa)
  • • Previous passwords

Password Management Tips

Good password hygiene protects not just your digiMall account, but your entire digital presence.

  • • Use a unique password for your digiMall account
  • • Consider using a password manager
  • • Change passwords immediately if compromised
  • • Update passwords every 6-12 months
  • • Never share passwords with anyone
  • • Don't save passwords on shared computers

Two-Factor Authentication Setup

Two-factor authentication (2FA) adds an extra layer of security by requiring a second form of verification when logging in.

1

Access Security Settings

Go to Dashboard → Settings → Security → Two-Factor Authentication

2

Choose Authentication Method

Select SMS, authenticator app, or email verification

3

Complete Setup Process

Follow prompts to verify your chosen method

4

Save Backup Codes

Store recovery codes in a safe place for emergency access

SMS Verification

  • • Quick and easy setup
  • • Works on any mobile phone
  • • Instant code delivery
  • • Requires cellular coverage

Authenticator App

  • • Most secure option
  • • Works offline
  • • Google/Microsoft Authenticator
  • • Time-based codes

Email Verification

  • • Backup verification method
  • • Universal accessibility
  • • Secure email required
  • • Longer delivery time

Login Activity Monitoring

Regularly monitor your account login activity to detect and respond to unauthorized access attempts.

Login Activity Dashboard

Date & TimeDevice/BrowserLocationStatus
Jan 15, 2025 - 10:30 AMChrome on WindowsLagos, Nigeria✓ Successful
Jan 15, 2025 - 8:15 AMMobile App - AndroidLagos, Nigeria✓ Successful
Jan 14, 2025 - 11:45 PMSafari on iPhoneUnknown Location⚠ Failed

Security Best Practices

Additional security measures to protect your account and business data from various threats.

✅ Security Checklist

  • • Enable two-factor authentication
  • • Use strong, unique passwords
  • • Log out from shared devices
  • • Keep contact information updated
  • • Review login activity regularly
  • • Report suspicious activity immediately

❌ Security Risks

  • • Sharing login credentials
  • • Using public Wi-Fi for business
  • • Clicking suspicious links in emails
  • • Ignoring security notifications
  • • Using the same password everywhere
  • • Disabling security features for convenience

What to Do If Your Account is Compromised

Immediate Actions

  • • Change your password immediately
  • • Review and update security settings
  • • Check recent account activity
  • • Contact digiMall support urgently

Follow-up Steps

  • • Monitor account for unusual activity
  • • Update passwords on related accounts
  • • Enable additional security measures
  • • Document the incident for records
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